Refund policy
Return and Refund Policy
At Hasthi, customer satisfaction is at the heart of what we do. If you are not completely satisfied with your purchase, please review our return and refund policy below:
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Unopened Food Products
For health and safety reasons, only food items that remain unopened, unused, and in their original condition are eligible for return. -
Damaged Packages
In the event of a damaged package, please document the condition by taking clear photos prior to opening. This evidence will help us process your return or refund request swiftly and accurately. -
Return and Refund Window
Customers are eligible for returns or refunds within 14 days of receiving their order. Unfortunately, requests made after this period cannot be processed.
To initiate a return, please reach out to our customer support team with your order details and any supporting photos. We are here to assist and ensure a smooth experience.
