Shipping policy
Shipping Policy
At Hasthi, we are committed to ensuring that your orders arrive safely and promptly. Please read our shipping policy to understand the timelines and expectations associated with your purchase.
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Order Processing
- Orders are typically processed within 1–2 business days of receiving payment. Orders placed after business hours, on weekends, or holidays will begin processing on the next business day.
- Upon shipment, you will receive a confirmation email with tracking information, allowing you to monitor your order's progress.
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Shipping Times
- Standard Shipping: Expected delivery within 5–7 business days.
- Expedited Shipping (where available): Expected delivery within 2–4 business days.
- Please note that these estimates may vary depending on the destination, carrier constraints, and external factors such as weather or public holidays.
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Shipping Rates
- Shipping costs are calculated based on the weight of the items and destination and will be displayed at checkout.
- Occasionally, we may offer promotional free shipping. Such offers will be highlighted on our website and applied automatically at checkout when applicable.
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Delivery Issues
- In the event of a delay or issue with delivery, we encourage customers to reach out to our support team. We will do our best to resolve any issues with the carrier and keep you informed throughout the process.
- Hasthi is not liable for incorrect or incomplete addresses provided by customers. Please ensure your delivery details are accurate before completing your order.
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International Shipping
- Currently, we do not offer international shipping. This policy is subject to change as we expand our services.
If you have any additional questions regarding our shipping policy, please don’t hesitate to contact our customer service team. We’re here to help!
